The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. Resolution Hotfix informationĪ supported hotfix is available from Microsoft. This problem occurs because of a leak in the pool memory that is used by advanced local procedure call (ALPC) messages between the Tiptsf.dll and Tipskins.dll files. Additionally, page pool memory allocation errors occur and the device stops responding (hangs). In this scenario, a page pool leak occurs. You keep the text string in the selected state. You select a text string on the webpage by double-clicking or touching the text string. You start Internet Explorer, and then you open any webpage. You have a Windows 7 Service Pack 1-based device that uses a touch screen monitor.
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